Visit www.mycropmanager.com and sign in with your email and password to access your online account.

A farm account is your record on the My Crop Manager website. It keeps the crop and farm management records for a specific farm in one place.

Farm users are people who work on your farm or are shareholders in your farming business. They can be assigned one of two roles: Manager or Data Clerk (also called a Data Entrant).

A user’s role controls what they can do in both the mobile app and the web version. Farm users can be given these permissions:

Only the farm owner can add or remove farm users and assign or revoke permissions.

• View and add crops
• View and add fields
• View and add plantings
• View and add harvests
• View and add treatments
• View and add other tasks
• View and add farm setup
• View and add income
• View and add expenses
• Edit records
• Delete records
• Export records
• View Field Status report
• View Transactions report
• View Tasks report
• View Harvests report
• View Treatments report
• View Plantings report
• Export reports

Note: Permission changes take effect after the user syncs or updates their app with the website.

Only the farm owner can add a farm user:

1. Sign in to the website.
2. From the left menu, open Users & Roles.
3. Select Add User above the users table.
4. Enter the user’s role, name, email and other required details, then submit the form.

After the farm owner creates a user account, the user can sign in to the app with the email address and password provided during setup.

Each farm user has the app installed on their own phone or device. To send records to the website:

1. Tap Sync data after adding or changing a record.
2. Make sure the device has an internet connection.
3. After a successful sync, the app shows when it last synced.

After changes reach the website, each user should tap Sync data in their app and connect to the internet. This downloads the latest shared records to their device.

Tip: Sync regularly to send your changes and receive updates from others.

Yes. Users with the Edit Records permission and farm owners can edit synced records in the app. Tap Sync data after editing so other users receive the change.

It depends on whether the record has been synced:

• If it has not been synced to the website, you can delete it in the app.
• If it has been synced, only farm owners and users with the Delete Records permission can delete it.

After a successful sync, the deletion is applied to the other devices connected to the account.

Only one account can be signed in on a device at a time.

Before changing devices, sync the old device so the website has your latest records. Install the app on the new device, sign in and tap Sync data to download your records.

It is possible, but using the same account on multiple devices may cause duplicate or inconsistent records. Sync each device before adding or changing records.

To change your subscription plan, email support@bivatec.com and our team will help.

Your farm account subscription is either Active or Inactive. If you see a verification error, check whether:

1. You cancelled the farm subscription in Google Play or the App Store. Tap Renew Account to reactivate it.
2. Your payment method had a problem for seven days, and Google or Apple cancelled the subscription. Fix the payment issue, then tap Renew Account.

Note: Your data remains on the website after the subscription expires. It is removed only if you choose to delete it.

To cancel, email support@bivatec.com or manage the subscription in Google Play or the App Store.

Note: Your data remains on the website after the subscription is cancelled. To permanently delete it, contact us at the email above.