Farm Account Guide

The web address is: www.mycropmanager.com
You can tap on that link and login with your email and password to access your online account/data.

A farm account is a record on the My Crop Manager website that tracks the dairy activities of a specific farm/farmer.

The roles assigned to each user limits/grants permissions to a user on both the mobile and the web version of the app. The following are permissions that can be granted to a farm user;

Only the farm owner can add or remove user accounts and add/revoke permissions!

• View & Add Crops
• View & Add Fields
• View & Add Plantings
• View & Add Harvests
• View & Add Treatments
• View & Add Other Tasks
• View & Add Farm Setup
• View & Add Income
• View & Add Expenses
• Edit Records
• Delete Records
• Export Records
• View Field Status Report
• View Transactions Report
• View Tasks Report
• View Harvests Report
• View Treatments Report
• View Plantings Report
• Export Reports

NOTE: Changes to a user's permission are applied after the user syncs/updates his/her app with the website.

Only the farm owner has the ability to create a farm user. Follow these steps to create a user;

1. Login to the website using the following link.
2. https://mycropmanager.com/login
3. On the left side menu, tap on Users & Roles link.
4. Tap on the “Add User” button above the users table.
5. Fill the form below with user details such as the user role, name, email, etc and tap the submit button.

After creating a user account, the user has to go to the app and login with the email and password assigned to him or her when creating the account.

Please remember that each user will have the app installed on their individual phones/ devices.

To ensure that every user’s devices has updated records, always;

1. Tap the Sync data button in the app whenever you change or add a record in the app
2. Ensure that you have a working internet connection to allow the app communicate to the website.
3. Once the website has been updated, the app will tell you by showing you the last time when you successfully synced.

1. They have to tap the Sync data button in their respective apps whenever you upload new changes on the website
2. They must have a working internet connection to allow the app communicate to the website.

NOTE: Always tap the Sync data button to upload new data and get get data entered/changed by others.

• All records can be edited from the app such as expense categories, after being synced. Whenever you edit a record, remember to tap the Sync data buttons for others to get the changes.
• Only users with 'Edit Records' permission or farm owners can edit records.

This depends on the sync status of the record;

• If the record has not yet been synced to the web version by clicking the Sync data button, the app allows it to be deleted without any restrictions.
  
• However, if the record has been synced to the website version, it can only be deleted by user with the Delete Records permission or farm owner.

NOTE: Whenever a record is deleted, it will be deleted from all other devices connected to the account when they tap the Sync data button and their apps update their records with the website (After a successful sync).

Only one account can log into a device at a time.

If you want to change a device, make sure that you have synced all your data to the web account and that the website has the latest copy of the data in the app in the previous device. When you install the app on a new device, just log in with your account and tap the Sync data button to get your data back.

This is possible though not advisable as it might lead to data redundancy and inconsistencies.

You can directly email us at support@bivatec.com if you want to change your subscription plan so that we can help you out.

Your farm account subscription can either be Active or Inactive. If you see a subscription verification error, please check for the following;

1. When you canceled your farm's subscription from Google Play or App Store. Here you can tap the "Renew Account" button to activate the subscription again
   
2. When seven (7) days have passed and you still have problems with your Payments method and Google or Apple decided to cancel your subscription. Tap the "Renew Account" button to activate the subscription again when you have fixed your payment issues.
   

NOTE: Your data still exists on the website even though the subscription has expired. You won't lose it until you decide to delete it yourself!

You can directly email us at support@bivatec.com if you want to cancel your subscription so that we can help you out. You can also do so via your Google Play or App Store app under the Subscriptions menu.

NOTE: Your data still exists on the website even though the subscription is canceled. If you want permanent deletion of the account data. Please get in touch using the above email.