Visit www.mypiggerymanager.com and sign in with your email and password to access your online account.

A farm account is a record on the My Piggery Manager website that tracks the piggery activities of a specific farm/farmer.

Farm users are people who work on your farm or are shareholders in your farming business. They can be assigned one of two roles: Manager or Data Clerk (also called a Data Entrant).

A user’s role controls what they can do in both the mobile app and the web version. Farm users can be given these permissions:

Only the farm owner can add or remove farm users and assign or revoke permissions.

• View & Add Transactions
• View & Add Feeds
• View & Add Farm Setup
• Edit Records such as Transactions and feeds
• Delete Records
• Export Records
• View Pigs Report
• View Transactions Report
• View Feeds Report
• View Events Report
• Export Reports
• View Breeding Reports
• View Pregnancy Report

Note: Changes to a user's permission are applied after the user syncs or updates their app with the website.

Only the farm owner can add a farm user:

1. Sign in to the website.
2. From the left menu, open Users & Roles.
3. Select Add User above the users table.
4. Enter the user’s role, name, email and other required details, then submit the form.

After the farm owner creates an account, the user can sign in to the app with the email address and password provided during setup.

Each farm user has the app installed on their own phone or device.

To keep every user’s records up to date:

1. Tap Sync data in the app after adding or changing a record.
2. Make sure the device has an internet connection so the app can reach the website.
3. After a successful sync, the app shows when it last synced.

1. Each user should tap Sync data in their app to download changes from the website.
2. The device needs an internet connection to reach the website.

Note: Tap Sync data to upload your changes and receive records added or changed by others.

The app can sync even when it finds duplicate pig tag numbers. It marks duplicates so you can identify the affected records.

Common causes of duplicates:

• The same tag number was added on two devices before both devices synced.
• A pig was added on the website and in the app before syncing the website changes back to the app.

To resolve duplicates:

1. On a device linked to the farm account, note the affected pig names and tag numbers.
2. Find each record in the pig list and confirm which entry is correct.
3. Check each record against your farm records. If a tag number is incorrect, edit it to the right unique number. If a record is a duplicate, delete the extra record from the app or website.
4. Sync all linked devices again.

Note: To prevent duplicates, sync every device before adding or changing records.

• You can edit synced records, including expense categories, in the app if you have permission. After editing, tap Sync data so other users receive the changes.
• Only farm owners and users with the Edit Records permission can edit synced records.

It depends on whether the record has been synced:

• If the record has not been synced to the website, you can delete it in the app.
• If the record has been synced to the website, only farm owners and users with the Delete Records permission can delete it.

Note: After a successful sync, the deletion is applied to other devices connected to the account.

Only one account can be signed in on a device at a time.

Before changing devices, sync the old device so the website has your latest records. Install the app on the new device, sign in and tap Sync data to download your records.

You can, but using the same account on multiple devices may cause duplicate or inconsistent records. Sync each device before adding or changing records.

Note: Your device needs an internet connection for the app to upload the picture to the website.

To add a picture to a pig record:

1. Open My Piggery Manager.
2. Open the Pig list.
3. Select the pig you want to add a picture to.
4. Tap Click to view/upload picture....
5. Then tap Click to upload a new picture....

To view a pig’s family tree:

1. Sign in to the website.
2. From the left menu, open the Pig List.
3. Select the pig’s tag number or the eye icon under Actions.
4. On the pig details page, select Go to family tree.

To change your subscription plan, email support@bivatec.com and our team will help.

Your farm account subscription is either Active or Inactive. If you see a verification error, check whether:

1. You cancelled the farm subscription in Google Play or the App Store. Tap Renew Account to reactivate it.
2. Your payment method had a problem for seven days, and Google or Apple cancelled the subscription. Fix the payment issue, then tap Renew Account to reactivate it.

Note: Your data remains on the website after the subscription expires. It is removed only if you choose to delete it.

To cancel, email support@bivatec.com or manage the subscription in the Subscriptions section of Google Play or the App Store.

Note: Your data still exists on the website even though the subscription is cancelled. To permanently delete your account data, contact us at the email above.