Farmer's Wallet

Farm account guide

Manage your farm account

Keep your team and farm finances in sync

Find clear help for using your Farmers Wallet farm account—from setting up users and permissions to syncing income and expense records across the app and website.

Farmers Wallet app icon
Farmers WalletOne account for your farm team and financial records

Accounts & user roles

Access the website, invite farm users and understand each role’s permissions.

How do I access the web version?

Visit www.farmerswallet.net and sign in with your email and password to access your online account.

What is a farm account?

A farm account is your record on the Farmers Wallet website. It keeps the income and expense activity for your farm in one place.

Who can be a farm user?

Farm users are people who work on your farm or are shareholders in your farming business. They can be assigned one of two roles: Manager or Data Entrant.

What can each user role do?

The role determines which features a user can access in the app and on the website.

Manager

  • View Analytics and Detailed Reports.
  • Export data to Excel.
  • Create, edit, update and delete farm items, products and expense categories.
  • Create, edit, update and delete income and expense records.

Data Entrant

  • Create, edit and update farm items, products and expense categories.
  • Create, edit and update income and expense records.

Only the farm owner can add or remove user accounts. Data Entrants do not have the Manager’s report, export or delete permissions.

How do I add a farm user?

Only the farm owner can add a farm user:

  1. Sign in to the website.
  2. From the left menu, open Users & Roles.
  3. Select Add User above the users table.
  4. Enter the user’s role, name, email and other required details, then submit the form.

Syncing & shared records

Keep your app, website and farm team working with the same information.

How do farm users sign in to the app?

After the farm owner creates a user account, the user can sign in to the app with the email address and password provided during setup.

How does app data appear on the website?

Each farm user has the app installed on their own phone or device. To send records to the website:

  1. Tap Sync data after adding or changing a record.
  2. Make sure the device has an internet connection.
  3. After a successful sync, the app shows when it last synced.
How do other users receive changes from my app?

After changes reach the website, each user should tap Sync data in their app while connected to the internet. This downloads the latest shared records to their device.

Tip: Sync regularly to upload your changes and receive updates from others.

Can I edit a record after it has synced?

Yes. Farm owners and users with the Edit Records permission can edit synced records in the app. Tap Sync data after editing so other users receive the change.

How do I delete a record from my account?

It depends on whether the record has been synced:

  • If it has not been synced to the website, you can delete it in the app.
  • If it has been synced, only farm owners and users with the Delete Records permission can delete it.

After a successful sync, the deletion is applied to other devices connected to the account.

Devices

Move your account safely and prevent duplicate or inconsistent records.

How many accounts can use one device at a time?

Only one account can be signed in on a device at a time.

What should I do when changing devices?

Before changing devices, sync the old device so the website has your latest records. Install the app on the new device, sign in and tap Sync data to download your records.

Can one account be used on multiple devices?

It is possible, but using the same account on multiple devices may cause duplicate or inconsistent records. Sync each device before adding or changing records.

Plans & subscriptions

Get help with plan changes, subscription status and cancellation.

How do I change my payment plan?

To change your subscription plan, email support@bivatec.com and our team will help.

How do I resolve subscription verification errors?

Your farm account subscription is either Active or Inactive. If you see a verification error, check whether:

  1. You cancelled the farm subscription in Google Play or the App Store. Tap Renew Account to reactivate it.
  2. Your payment method had a problem for seven days, and Google or Apple cancelled the subscription. Fix the payment issue, then tap Renew Account.

Note: Your data remains on the website after the subscription expires. It is removed only if you choose to delete it.

How do I cancel my subscription?

To cancel, email support@bivatec.com or manage the subscription in Google Play or the App Store.

Note: Your data remains on the website after the subscription is cancelled. To permanently delete it, contact us at the email above.

Need a hand?

We’re here to help

Need help with your account or subscription? Contact our support team, or return to the general user guide for everyday app help.